About Us
We’re Bill & Eva, the husband and wife duo behind Tapestry, a boutique business in Victoria, BC. Here you will see why nothing we do at Tapestry is ordinary!
Excellent Rating 5.0 
Definition of Boutique
A small company that offers highly specialized services or products.
A Little About Us
About Us — Tapestry is a boutique business located in Victoria, BC, owned and operated by Bill & Eva. For over 35 years, Bill has advanced his craft, gaining numerous certifications that require extensive professional training and experience. He is a certified WoolSafe® Fibre Care Specialist and actively mentors other textile cleaners throughout North America, including testing and development for specialty manufacturers. Eva works behind the scenes. She has pioneered safe cleaning solutions for over 20 years and zealously advocates for Indoor Air Quality. Studies by the US EPA show that indoor air pollutants may impact health soon after exposure or, possibly, years later.” Please take a minute to explore our portfolio of work.
Definition of Meticulous
Showing great attention to detail; very careful and precise.
Baby Safe, Pet Safe, and Planet Safe
Eco-safe, non-toxic, all-natural, botanical-based fine textile cleaning in Greater Victoria.
A Little About What Drives Us
We’re obsessive-compulsive about advanced, all-natural, botanical-based nanoemulsions and their role in fine textile cleaning. We also love the simplicity and integrity of esoteric business practices from the late 1800s. Somehow, along the way, our society has lost what small local businesses should stand for. You know, the mom-and-pop business model. The craftsperson and the pride of a job well done. We want to help bring back boutique businesses. The first question price shoppers ask is how much? It’s as if price is the only criterion. Pricing is only part of the equation. We focus on integrity, value, quality and craftsmanship. There is nothing wrong with the lowest price if that is all you want. But you need to understand the risk and adjust your expectations. Talking about risk, ask how often another service provider begs us to come to their rescue when they ruin an expensive piece of upholstered furniture (see an example below) or a fine wool rug. We receive requests for help from across Canada and the USA. See our humorous blog article on McDonald’s type pricing and expectations: The Best Carpet Cleaning Is in the Eye of the Beholder.
A Little Example of What We Do Here at Tapestry
When McMillan Dubo Law Group had 30 defective office chairs leak grease on their beautiful designer commercial-grade carpet tiles, they hired two different service providers. After the disastrous results, they lost hope. That is, until we crossed paths with Cheryl Ens. We did some residential work in her home, and one thing led to another, and she told us the story. She explained, “The first carpet cleaner just drove the dirt down. The second carpet cleaner pulled up all the dirt and grime that the first cleaner pushed down. The carpets looked worse after than before. We had Bill come in and look at the carpets. He is so knowledgeable about commercial carpets and how to clean them. He was confident that he could get them looking good again.” You can read the final result in the testimonial box. Carpet cleaning is not rocket science, but it’s also not child’s play! Get a free, no-obligation commercial carpet cleaning quote for your office or business in Victoria, BC!
McMillan Dubo Testimonial
“Our carpets look like new. We were so impressed, from now on, it is only Bill we call when our carpets need cleaning. You must call him. You will be amazed not only by how clean your carpets are but also by how reasonable his prices are. Welcome, Bill & Eva, we are very fortunate to have a great company like yours in our city.”
Noort Homes Testimonial
We had our apartment buildings cleaned by Tapestry Fine Carpet Cleaning, and I was truly impressed. The carpets were dry within 20 minutes after!!! and the job he did was second to none!! The carpets looked brand new. The carpets stayed clean way longer than I ever had with other carpet cleaners.
Another Little Example for Good Measure
Lance Mason, a property manager for Noort Homes, was frustrated by the poor results from previous commercial carpet cleaning service providers. He contacted us. We inspected the carpeted common areas of the six-building apartment complex and could immediately see the problem. The most common commercial carpet is olefin (polypropylene). Olefin presents some challenges to commercial service providers. First, olefin is oleophilic, meaning it loves oil. Second, olefin repels water. Third, olefin is plastic. Traditional carpet cleaning methods result in insufficient extraction and over-wetting. Our ultra-low-moisture methods solve these problems. Lance was thrilled with the results, as you can read in the testimonial box.
Ok, This Is the Last One, I Promise
When another service provider caused severe browning on two linen sofas by improper cleaning (he mistakenly thought they were polyester), he contacted us. As explained in our resource article, Correcting Cellulosic Browning on Linen Sofas: “The problem he encountered is called cellulosic browning. It is common when cleaning all types of natural cellulosic fabrics, such as cotton, linen, rayon, and viscose. It is usually the result of technician errors. For example, over-wetting the upholstery and high alkalinity. It is very challenging to correct.” As Fine Fabric Care Specialist with over 35 years of experience, I knew how to correct the browning. The restoration required two visits before I was happy with the final result. The homeowner said this is the best the sofas have ever looked! Upholstery cleaning is an art. It requires training, experience and the right tools. You can see the photos of this restoration project below.
Indoor Air Quality Approved
We clean primarily for the well-being of everyone who works or lives in the space, guaranteeing the highest standards of Indoor Air Quality.
