Our Privacy Policy

What personal information do we collect?

We only collect information when you request a booking. You may be asked to enter your name, email address, address, and phone number. That’s it!

When do we collect information?

We only collect information from you when you request a booking.

How do we use your information?

We only use the information we collect from you to process your request for a booking appointment or to answer any pre-booking questions, or after the job is completed to follow up with you, or request a review. After that, it’s goodby until you reach out to us again!

How do we protect your information?

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use tracking cookies?

No, we do not use cookies for tracking purpose. I know, it’s hard to believe, isn’t it? Let’s just leave the cookies for the Cookie Monster!

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Identifiable Information. That would not be cool!

Third-party disclosure

We do not include or offer third-party products or services on our website. We prefer to fly solo!

CAN-SPAM Act

CAN what? The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We detest email spam! 

We only collect your email address in order to:

Respond to inquiries, and/or other requests or questions. Process bookings and to send information and updates pertaining to bookings, and to ask for a review. We do not send emails for any other reason. Never, ever! 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at bookings@tapestryfinecarpetcleaning.ca.