Tapestry Fine Carpet, Rug & Upholstery Cleaning in Prince Rupert offers upfront, all-inclusive pricing and fabulous service that only a locally owned and operated boutique business can provide. Backed by 30 years professional experience and numerous industry certifications, we take pride in our work! Our business is built on referrals from neighbours, family, friends and colleagues.
Unlike online reviews, referrals and testimonials from trusted sources cannot be manipulated, faked or bought.
That said, even in sleepy Prince Rupert, we live in an online world, and reviews are a necessity for a healthy local online presence and very much appreciated! Please use the links below to leave a review.
- Garry BlashynBrilliant!
I used to work in the flooring industry so I have used Bill in the past and would HIGHLY recommend Bill and his company to anyone. Since the industry mandates that carpet must be professionally cleaned every 18-24 months to keep factory warrantees valid, we wanted to find a comany that would do the job right the first time! Our reputation was on hte line as well! After many attempts to find a reputable, qualified carpet cleaner for our clients, we were thrilled to find Bill and recommend him...nothing but positive feedback from our clients!
Bill is EXTREMELY knowledgeable about carpet fibres, carpet stains, and how to clean/restore carpet and can back it up with required industry certifications. I recommended him to my sister, who is quite particular about not only the quality of work performed but also the quality of customer service. When she called me afterwards, she was over the moon happy about the work. She tried all the other "carpet cleaners" out there and they all failed...even made the stain worse! Bill cleaned the stain, explained why the stain was difficult to remove, explained why the other companies were unsuccessful, explained how to look after the carpet and other potential stains in the future...BRILLIANT!
- Matt and Jennifer McKenzieVery Professional. The Best in Calgary.
Bill is simply the best. They have been looking after our upholstery, rugs and carpets for years and just did another great job today - we've never done a review for them, so thought I'd do one finally!
They do great work for normal wear and tear jobs, but also for really tough stains (kids and pets). All the materials utilized are 'green' and safe, which is important to us and leaves the carpets feeling like new every time. We have never had any negative surprises with their quotes or ultimate pricing as well (an anomaly in Calgary!) and quality always meets or exceeds our expectations.
We are moving out of the province this month but thought we'd say goodbye to our favourite cleaners ever! We would highly highly recommend anyone to utilize their services.
- Tammy BefusOMG Amazing!!!!
OMG Amazing!!!! Bill and Eva are amazing they are very friendly and very educational. They got stains out of our carpet that the previous cleaners could not. The carpet looks brand new again. But where they did there magic was on the furniture. Our furniture is over 18 years old and I though I would have to buy some new furniture in the next year because of the look of it, but not now. It Looks as good as new. I had some felt protectors on my furniture to protect the hardware one came loose and left a glue mark on the area rug, I tried myself to remove it but had no luck, but Bill got it off. Thanks for the amazing work!!!
- Andrew DaleyVery knowledgeable about all kinds of carpet and upholstery...
Bill is the most conscientious and thorough carpet cleaner we have ever used. We have a massive amount of carpet, rugs, and upholstery, and he manages it all in one day. He has invested in top-notch equipment and is very knowledgeable about all kinds of carpet and upholstery. He is also one of the few contractors in Canada certified to work with wool. His work is exceptional.
- Vivian AuRescued our wool/silk Persian rug...
Excellent service!! We've used Bill a couple of times now and I will ONLY use his service moving forward. He is personable, professional and meticulous. He has cleaned our wool carpets and recently rescued our wool/silk persian rug from being permanently stained. His spot carpet cleaner is the best on the market (and we've tried them all) - best of all his product is safe for pets and babies. You will not be disappointed!
- Claire HuffakerI cannot recommend highly enough.
Bill has cleaned my carpet several times now, and I have been extremely pleased with the results. Our family includes a dog, a cat and two teenagers, with all the resulting wear and tear on the house that you might expect. Somehow Bill always manages to make the carpets look fresh and clean. He also takes the time to provide helpful advice (and cleaning product) with a goal to keeping the carpets as nice as possible. I cannot recommend him highly enough.
- Kerry MiltonI would highly recommend...
I have used Bill three times to clean both my carpet, upholstery and area rugs and have alway been very pleased with the results. He uses a non-toxic technology resulting in carpets that are very clean as well as barely wet. No waiting hours for the carpet to dry! They can even clean the area rugs right on top of the hardwood without water soaking through and damaging the wood. No waiting days to have carpets cleaned off site. I would highly recommend Bill and plan to use this service again.
- Jennifer GrossmanBest Carpet Cleaning Ever
Bill and Eva came by to clean my carpets for the third time (over a 10 year period) earlier this week and blew my mind again. I have 2 dogs and a cat and, while all are house/ litter box trained there is the occasional accident/ fur ball.
Bill and Eva are a 'triple threat'
1) They are both extremely pleasant, personable and professional.
2) They do incredible work. I'm always extra impressed with how my stairs come out. He also cleaned 2 chairs this time and they look fantastic. They are perfectionists and even after I had paid and Bill was on his way out the door, he noticed a small spot on the stairs (I couldn't see it) and then spent another 10 minutes making sure it was clean to his standard (which apparently is above mine!).
3) Bill is extremely knowledgeable about everything related to carpet and upholstery cleaning and provides excellent advice.
I exuberantly recommend them to all of my friends and colleagues.
Thanks Bill and Eva!
- Barbara KlassenThis in the only company I will call...
After years of trying various carpet cleaners, I discovered Bill in 2008. Since then, his is the only company I will call to have our carpets and upholstery cleaned. As the owner operator, Bill delivers excellent service in a timely, efficient and professional manner. We are fortunate to have Bill in Calgary!
- Christine PimiskernBar none, this is THE BEST...
Bill has done our carpets for 3 years straight now and I have recommended Bill to friends and colleagues-who repeatedly thank me 🙂
Clean smell=absence of all other odours! I use Bill 2x per year and my carpets look/smell/feel amazing after they are done!
Bar none, this is THE BEST, most cost effective carpet cleaning in Calgary!
PS, I have white carpets with 3 pets and children! No stain has ever beaten Bill, including a full bowl of Kim-chi dumped on 4 stairs!!
- Marianne MedhurstTakes pride in his work.
I really appreciate that it is an owner-operated company. The owner is accomodating, pleasant, and efficient. He works quickly, thoroughly and takes pride in his work.
- Shelley HernandezAbsolutely fantastic job.
We had our carpet cleaned yesterday morning, and just wanted to tell you how pleased we are with the results. This carpet (very light cream color) looks brand new, he did an absolutely fantastic job. have never seen carpets come out this good. Well worth the money and we cannot say enough. Excellent job, keep up the great work and I will highly recommend you to my friends and family. - The Hernandez family.
- Michael and LauraHe understands wool carpets...
Bill always shows up on time, he understands wool carpets and he is neat and tidy in his work. He is always willing to come and give me a quick consult in the case of an accident on a carpet. When he cleans our carpets they look fantastic and remain so for a long time. Thanks Bill!
- Angela HillI can trust him...
Bill has been cleaning our carpets for 6 years now and I don’t see myself using anyone else. I think I found him initially by just googling carpet cleaners and he appealed to me because of the no chemical use, making it safe for babies and pets. Besides that, Bill is always helpful and accommodating, I can trust him and he always knows what to do. I’ve already referred him to three other families because he’s been so great.
- Sarah AshleyProfessional
Bill did a great job on my upholstery and was very fast and professional. I love that his products are so safe for my entire family. Would definitely use again.
- Teresa TheriaultMove-in
I could not of asked for a better team of professionals to come and clean the carpets in the home we just moved into.. Bill and his wife were both professional and knowledgeable when it comes to carpet care. They did a very thorough cleaning, explained the type of carpets I had and what is recommend in caring for them... I was very pleased with their work! I would definitely recommend them! Thanks to you both, Teresa.
- Colleen NazarchukBill operates on high standards...
Outstanding Service! Bill cleaned our carpets for the first time since we moved into our home 4 yrs ago. Even thought the carpets are 10 years old, he made the carpets look brand new. I love the fact that the products he uses are eco-friendly, natural and safe, especially for our toddler and cat. Bill operates on high standards and customer service is his priority...
- Gord NicholsWe are still blown away...
My wife found Bill on homestars and he was also recommended by a friend of ours. He is very good at what he does and did a spectacular job cleaning our carpets on our new home. Bill is a true professional and I wouldn't dream of using another company. We are still blown away at how renewed the carpet looks as we were expecting to replace it. Thanks Bill on a fantastic job!
- Scott ImlerPleasant and welcome surprise.
Having had many carpet cleaners in the house with not the best results, Bill was a pleasant and welcome surprise. The carpets are cleaner than they have ever been. He is very knowledgable about carpets and the products to clean them. Did a great job and was very efficient. Cannot say enough good about Bill and his process from start to finish. Very Happy.
- Carol BushfieldQuality, professionalism, care and finished results...
We have had our carpets cleaned by several different companies over the years but have never received the quality, professionalism, care and finished results as we have with Bill. What incredible service Bill, thank you! You can see that you really care about your customers and take pride in what you do.
- Grant IrvineBest Possible Carpet Cleaning
Today was the third or fourth time that Bill has cleaned our carpet. Today we were happy to meet Eva as well. There's a good reason for us to always call them back when we need carpet cleaning. They do a fabulous job for a fair price. We wouldn't consider anyone else because we think this is the best possible carpet cleaning service we could ask for. Thank you Bill and Eva
- Preston – SpringbankWow! Is all I have to say...
My painter recommended Bill to clean our basement carpets out in Springbank. We had originally thought of replacing them but our painter said that Get Fresh does the best work he has ever seen. Wow! Is all I have to say about Bill's quality of service. I would not hesitate to call Bill again, and again. Preston
- Mary Jane Lennox
Bill has been cleaning our carpets for over the last three years. When he comes into the house he sets up his protective stuff so your baseboards and wall corners don't get banged up. He doesn't use your sink and he has gotten dog urine, red kids paint, mud prints etc out of our carpet. He and his wife are absolutely lovely! Well worth every penny! And they leave you with a bottle of the best carpet stain remover ever! Did I mention what they are environmentally friendly too!
- Jennifer GrossmanPunctual, knowledgeable and professional.
The last time someone came to clean my carpets, you couldn't even tell that he had even been here. During my search for someone new, I stumbled upon HomeStars and saw all the excellent reviews about Bill... I was somewhat skeptical, wondering if any carpet cleaner could be as good as what the reviewers have described. I was happy to find out that the answer is YES. I didn't think it would be possible to get the dirt out of the carpet on our stairs, but Bill proved me wrong. The carpets look like new. Bill was punctual, knowledgeable and professional.
- Kris AldagI would highly recommend...
Bill was super friendly and did a great job on our carpets. I would highly recommend him to everybody, you have to wait a bit but totally worth it! Plus you get a great stain remover for accidents down the road.
- WallnutsExceptional as what he does...
I first met Bill on one of my customer job sites as he was hired to come in a clean the carpets, since then I have gotten to know him and his services and I would not dream of using or recommending anyone else.
Bill is a true professional and he is exceptional at what he does, and as an owner operator business he gives 100% to each and every customer and takes care to give you the personal service you need that you just cannot get with other companies.
Bill specializes in Fragrance Free, Odor Free and Hypoallergenic carpet cleaning with no Volatile Organic Compounds (VOCs) that negatively impact the air quality of your home.
His system is Perfect for children and those who suffer from asthma.
For carpet and upholstery cleaning Bill is the best!
- ValerieHe did not disappoint...
I have never hired the same carpet cleaner twice....until now. I have always been unsatisfied with the results. It didn't matter if it was a deal I found in the paper, online, or even a so called high priced reputable company. I have never been happy. Every year, I would always get anxious when carpet cleaning time came around. Would some sleazy guy show up at my door and make me feel uncomfortable? Or would they make me feel that if I didn't upgrade to a better cleaning product that what I was already paying for, it would be a horrible thing? Would the guy quickly go over my carpets as fast as possible? Would they say they "tried" to get out a stain? Sometimes my house would smell good as they were cleaning but stink the next day. Sometimes the carpet would be wet for days!!! Here enters Bill! We found him online and there were tonnes of great reviews. We liked that He was the owner and the person doing the work, so we knew he would want to do a good job because it was his company...his name. HE did not disappoint. From our first professional phone call, I had a feeling this might actually be different. When he showed up on time, He was very professional in his appearance, and interactions. He quickly was accessing the house and right down to work. My carpets are not really dirty other than I like a good cleaning once in a while. He did a great job!! He worked hard. I had moved furniture already but he even moved big heavy stuff I did not expect! My carpets were clean! He did a great job! He worked hard. I got everything I wanted in a carpet cleaner. I will not be looking for anyone else ever again! Now...can anyone recommend a good mechanic??
- Marcia Ferguson-Dark
Bill is my go to guy when it comes to my carpets and the cleaning of my furniture. We have had him several times as we had a big brown curly dog named Molly who used to give the carpets quite a workout from one season to another. The product he uses is pet friendly and he is so very thorough. We recently lost our dog and Bill came to the rescue to clean up the residue as well as cleaning our furniture where Molly layed her head. I have recommended him to neighbours and friends and I don't think you will get a better job done. Thanks Bill!
- Jim FriesHighest Recommendation.
Bill did an amazing job cleaning carpets that have been neglected for too long. Cleaned by others a few years ago, Bill brought them back to life. When I asked how often and suggested annually, his response was without pets or small children we should be able to go from 2-4 years. Amazing advise. Highest recommendation.
- Kerry Parker SmithCarpet and Upholstery Cleaning
Bill cleaned the carpets of our new home before we moved in and they were cleaned beautifully for us. He then came in a year later to clean a few of our sofas and my grandmother's area rugs and again, he was courteous, did a wonderful job and left us with a few bottles of his spray cleaner that is absolutely magical. We have 2 kids and 1 older dog and honestly I can't thank him enough for the spray spot cleaner! It has saved us from spilled coffee on the sofa, spilled mango juice on the area rug and numerous dog accidents! And most importantly, the product is environmentally clean and non toxic which is very important to my family.
- Simmone HicksWe love the residue free cleaning...
Bill has been looking after our 15,000 sq/ft conference centre for many years. We love the residue free cleaning and how fast everthing dries which is very important to us in a busy facility that is used every day. Indoor air quality is another top concern for us and our guests. Bill’s process is completely hypoallergenic and VOC free. Plus it always looks amazing!
- KimberleyAwesome! Awesome! Awesome!
Awesome! Awesome! Awesome! What more can I say? Bill was very professional, punctual and went the extra mile. We have 2 dogs and a cat and he was able to make our 11 year old carpets like new. He left a few bottles of product to use for spot cleaning and I LOVE IT! I also have allergies and usually suffer for a few days after getting the carpets cleaned...but not this time! We would highly recommend Bill...
- BijuWorth every penny.
Bill was awesome!!!!! I was confident that the only way I would have nice carpets again was if I replaced them, but Bill proved me wrong. He new exactly what he was doing from the get go and my carpets are cleaner and softer than I ever expected they would be. Better than the day I moved in. After a month I still walk on them and smile. I love my carpets again. Worth every penny.
- FloraHow impressed we were with your service...
We just wanted to say how impressed we were with your service right from the start. From the first phone call we experienced professional and courteous service. We were amazed at the results and were happy to have the process explained to us. We will be recommending your service to everyone we know. Thanks again.