Nothing We Do Is Ordinary
We’re Bill & Eva, the Husband and Wife Duo Behind Tapestry, a Boutique Business in Victoria, BC. Discover Why Nothing We Do Is Ordinary.
Excellent 
Definition of Meticulous
Showing great attention to detail; very careful and precise.
A little About us
Hey there! Thanks for visiting us! Tapestry Fine Carpet, Rug & Upholstery Cleaning is a boutique business in Victoria, BC, that is owned and operated by Bill & Eva, a husband and wife duo. For over 35 years, Bill has advanced his craft, gaining numerous certifications that require extensive professional training and experience. He is a certified WoolSafe® Fibre Care Specialist and actively mentors other textile cleaners throughout North America, including testing and development for specialty manufacturers. Eva works behind the scenes. She is also an accomplished oil painting artist and teaches piano online. Eva has pioneered safe cleaning solutions for over 20 years and zealously advocates for Indoor Air Quality. Please take a minute to explore our portfolio our work.
Definition of Boutique
A small company that offers highly specialized services or products.
A Little About What Drives Us
We’re both obsessive-compulsive about advanced all-natural botanical-based nanoemulsions and their role in fine textile cleaning and esoteric business practices from the late 1800s. Somehow, along the way, our society has lost what small local business stands for. You know, the mom-and-pop business model. The craftsperson and the pride of a job well done. We want to help bring back boutique businesses. The first question price shoppers ask is how much? It’s as if price is the only criterion. Pricing is only part of the equation. We focus on integrity, value, quality and craftsmanship. There is nothing wrong with the lowest price if that is all you want. But you need to understand the risk and adjust your expectations. Talking about risk, ask how often another service provider begs us to come to their rescue when they ruin an expensive piece of upholstered furniture (see an example below) or fine wool rug. We receive calls and emails from all over Canada and the USA from people who have their upholstery damaged by incompetent cleaners. See our humorous blog article on McDonald’s type pricing and expectations: The Best Carpet Cleaning Is in the Eye of the Beholder.
A little Example of What We Do
When McMillan Dubo Law Group had 30 defective office chairs leak grease on their beautiful designer white and grey commercial-grade carpet tiles, they hired two different service providers. After the disastrous results, they lost hope. That is until we crossed paths with Cheryl Ens. We did some residential work in her home, and one thing led to another, and she told us the story. She explained: “The first carpet cleaner just drove the dirt down. The second carpet cleaner pulled up all the dirt and grime the first cleaner pushed down. The carpets looked worse after than before. We had Bill come in and look at the carpets. He is so knowledgeable about commercial carpets and how to clean them. He was confident that he could get them looking good again.” You can read the final result in the testimonial box. Carpet cleaning is not rocket science, but it’s also not child’s play! Get a free, no-obligation commercial carpet cleaning quote for your office or business in Victoria, BC!
McMillan Dubo LawGroup Testamonial
“Our carpets look like new, we were so impressed, from now on it is only Bill we call when our carpets need cleaning. You must call him, you will be amazed not only of how clean your carpets are but also how reasonable his prices are. Welcome Bill & Eva, we are very fortunate to have a great company like yours in our city.”
Noort Homes Testamonial
We had our apartment buildings cleaned by Tapestry Fine Carpet Cleaning and I was truly impressed… was dry within 20 minutes after he was done!!! and the job he did was second to none!! The carpets looked brand new after he was done. The carpets that he cleaned stayed that way a lot longer than I ever had with other carpet cleaners as well.
Another little Example For Good Measure
When one of Noort Home’s property managers, Lance Mason, was frustrated by the poor results of other commercial carpet cleaning service providers, he contacted us. We inspected the carpeted common areas of the six-building apartment complex and could immediately see the problem. The most common commercial carpet is olefin (polypropylene). Olefin presents some challenges to commercial service providers. First, olefin is oleophilic, meaning it has an oil affinity or love for oil. Second, olefin is water and chemical-resistant, meaning it repels water. Third, olefin is plastic. Traditional hot water extraction or steam cleaning wands will chatter (skip and jump) over the surface, resulting in insufficient extraction. As olefin resists water, the cleaning solution follows the yarn shaft down to the backing, resulting in over-wetting. Lance was thrilled with the results, as you can read in the testimonial box. Get a free no-obligation apartment or strata carpet cleaning quote in Victoria, BC!
OK, This Is the Last One, I Promise
When another service provider caused severe browning on two linen sofas by improper cleaning (he mistakingly thought they were polyester), he contacted us. As explained in our resource article, Correcting Cellulosic Browing on Linen Sofas: “The problem he encountered is called cellulosic browning. It is common when cleaning all types of natural cellulosic fabrics, such as cotton, linen, rayon, and viscose. It is usually the result of technician errors. For example, over-wetting the upholstery or using cleaning products with high alkalinity. It is very challenging to correct.” As a Fine Fabric Care Specialist with over 35 years of experience, I knew how to correct the browning. The restoration required two visits before I was happy with the final result. The homeowner said this is the best the sofas have ever looked! Upholstery cleaning is an art. It requires training, experience and the right tools. You can see the photos of this restoration project below.
A Few Of Our Clients
